The 2013/09/24 at 10:57
Philippe Commaret: We supply them with electricity and natural gas at competitive prices, but also services enabling them to cut down their energy consumption at all stages of their development. When a company is setting up, we help it to select the power capacity best adapted to its needs so that it can optimise its energy bills from its first year onwards.
Next, we help it to reduce its administrative load. For example, we have administration services for multi-site companies that can thus benefit from a single bill (hence less paperwork) or else compare the consumption of their various sites. We offer them advice on the best investments to make in order to help reduce their energy consumption or else their carbon imprint. We also provide financial support via the system of Certificats d’Economies d’Energie (Energy Savings Certificates) by contributing to financing efficient equipment or else via partnerships with bank establishments, for example the OSEO for companies with under 250 employees. Finally, we offer companies breakdown assistance for their internal electrical installations, providing breakdown service within two hours if the need arises.
Philippe Commaret: EDF Entreprises has developed an extremely efficient and innovative digital and multi-channel system. One out of two times, contact with our clients transits through dematerialised channels. Clients can manage their contracts in their personalised spaces free of charge on our web site edfentreprises.fr, but also contact their EDF Entreprises adviser. On Internet, our clients can namely follow up the status of their requests and carry out all necessary administrative actions. All these services are also available on a mobile application that allows them to keep EDF Entreprises in their pocket!
Marc Benayoun: There are three good reasons. First of all, for the competitiveness of our electricity as well as our natural gas offer. Next, for the expertise that we can offer, namely in terms of reducing consumption. Finally, for our regional organisation that allows our clients to find close-range and experienced expert interlocutors. EDF Entreprises serves the competitiveness of our clients!