The 2011/12/28 at 10:55
Putting meaning back into work: this is the objective of Eléas. The company has developed a prevention and support method that is winning over more and more SMEs thanks to its services in assistance for psychosocial risk treatment and concrete on-the-ground solutions to improve wellbeing in the workplace in the context of business projects. “Company heads appreciate the fact that psychosocial risks are no longer a taboo,” explains Xavier Alas Luquetas, Manager of Eléas. “They admit that they have understood the interests of acting rather than letting things deteriorate.”
Indeed, while certain characteristics in business organisation models generate unease and risky situations (conflict, harassment, strong demotivation…), “the levers for surviving are ways to restore confidence and mobilisation in favour of the company,” continues Xavier Alas Luquetas. It is therefore important to act on “the causes that we identify from targeted actions in order to better match a company’s effectiveness and performance with the health of individuals”. The approach of Eléas is global: “To construct our actions, we look at a company from various angles (company history, culture and developments, strategies, the feelings of those working there…),” comments Isabelle Bouillet-Gabin, Operations and Development Manager at Eléas. “A multidisciplinary approach is essential.”
Support in the transformation of organisations is the third activity of Eléas. “Change is a source of stress and worry,” explains Isabelle Bouillet-Gabin. “We help managers to determine the most effective actions so that organisational changes are no longer a cause of disturbance but become an opportunity for a positive collective dynamic.” Eléas thus determines with the management the best roadmap to stabilise the company’s processes and operational capacities during transformation. Amongst its battery of strategies to facilitate the acceptance of change by employees, we find: training, focus groups, practice-exchange groups, collective and individual support. Psychological support measures are also available online or by telephone 24 hours a day. The objective of these actions is to cut down on the adaptation stage, to limit sources of inefficiency, and to regulate the consequences of stress in order to return to a normalised situation as quickly as possible.
Aware that SMEs seek a different type of support from major companies, Eléas offers an approach that guarantees change and a quick return on investment. “Within an SME, all processes, even in support functions, are irrigated by business,” indicates Eric Goata, Manager in charge of the SME offer. “If there is malfunctioning due to human behaviour – absenteeism, a lack of commitment, demotivation – the company accumulates significant indirect costs though it may not see them. In a mid-sized company, working on managerial relations and proximity in work relations allows for gains in productivity and considerable cost savings.” Xavier Alas Luquetas also adds: “Due to the size of SMEs, proximity in work relations have a tendency to either crystallise malfunctioning and aggravate psychosocial risks or boost improvement and progress.
Working on interactions between men and women seeking to diminish the sources of psychosocial risks generates not only wellbeing but also brings a real return on investment once you understand that social performance is synonymous with economic performance.” Preventing and managing these situations puts new meaning into work and unleashes the professional involvement of employees. This is currently the best way for an SME to promote a healthy social climate while improving its competitiveness, bringing internal satisfaction, without getting weighed down with costs. “Recourse to our range of methods allows, according to the situation, either protection or else a restoration of a company’s human capital wealth, and contributes to bringing an ethical dimension to the necessary search for economic performance,” concludes the founder of Eleas.